Privacy Policy

SRK Technology LLC ("Company," "we," "us," or "our") operates the BuiltNEX website (www.builtnex.com) and the Float Master software application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our products.

Please read this Privacy Policy carefully. By using our services, you consent to the data practices described in this policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Register for a free trial or purchase a license
• Fill out a contact form or request support
• Subscribe to our newsletter or marketing communications
• Participate in surveys or promotions

This information may include your name, email address, company name, phone number, and billing information.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• Browser type and version
• Operating system
• IP address (anonymized)
• Pages visited and time spent on pages
• Referring website or source

Schedule Data

We do not collect, access, read, or store your schedule files (XER files or any other project data). Float Master processes your files locally on your device. Your project data never leaves your computer and is never transmitted to our servers.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our website. Cookies are small data files stored on your device.

We use the following types of cookies:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors interact with our website
• Preference cookies: Remember your settings and preferences

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

4. Third-Party Services

We may use third-party services that collect, monitor, and analyze information to improve our services. These third parties have their own privacy policies:

• Analytics: We use privacy-focused analytics to understand website usage
• Payment processing: Payment information is processed securely by our payment provider and is never stored on our servers
• Email services: We use email service providers to send transactional and marketing emails
• Bot protection: We use Cloudflare Turnstile to protect our forms from automated abuse. When you interact with our forms, Cloudflare may collect browser type, IP address, and interaction data to verify you are human. See Cloudflare's Privacy Policy

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (TLS/SSL)
• Secure storage with access controls
• Regular security assessments and updates
• Employee access limited to those who need it

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at the email address provided below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: